FAQ

How long will it take to get my stuff?

Orders placed during business hours will normally ship during the following business day. Once the package has been dropped off at the post office, the rest is up to what tier of shipping you selected.

Where do you ship?

I ship worldwide, with a few exceptions. The most notable exception is the United States, where I can't ship due to distribution agreements. Most other countries that I don't ship to are because they're considered high-risk destinations for packages based on the advise of shipping insurance companies. That said, countries may be added or removed in the future.

How much does it cost to ship?

Shipping services are provided by Canada Post, and so shipping prices are determined by the shipping tier and destination. Please be aware that, per the shipping policy, I do not offer refunds for lost or damaged shipments. As such, I strongly recommend that you choose a tracked and insured shipping option for international shipments. Those would be "Tracked Packet International" and "Xpresspost International".